How can we help?
Find quick answers below or contact the LessonInc support team.
For Students
Use LessonInc tutor search and filters to find tutors by subject, class, location and teaching mode. Open a tutor profile to review the available information before contacting or booking.
Open an eligible tutor profile and choose the demo option. Select your preferred subject, date, time and mode. If the tutor has not published a slot, you can propose a suitable time for the tutor to review.
Access plans unlock eligible student features such as tutor contact and messaging. Current prices and included features are shown on the Student Access Plans page before purchase.
Use the payment options provided inside LessonInc for platform transactions. Do not share passwords, OTPs, full card details or other sensitive payment information in chat.
Use the available complaint, report or support option for the relevant issue. The LessonInc team will review the information and guide you on the available next steps.
Review availability depends on an eligible verified interaction or session with the tutor. When your account becomes eligible, the review option will appear in the relevant tutor or student area.
For Tutors
Create your tutor account and complete every required onboarding section, including profile information, teaching details, qualification documents and identity verification. Your profile cannot be approved until the required information passes review.
Your profile enters Admin review. Required documents and the profile photo are reviewed before final profile approval. You will receive an in-platform notification and email when the profile is approved or when corrections are required.
Check the rejection reason in your account, replace or correct the affected item, and submit it for review again. Upload only genuine, readable documents that belong to you.
Yes. Use your tutor profile and settings tools to keep supported profile information, subjects, pricing, availability and other teaching details current. Some verified information may require another review after a change.
Install LessonInc as a PWA or use a supported browser and explicitly allow notifications on that device. In-app and email notifications may still work independently when browser push is unavailable.
Use the Contact Form or email support@lessoninc.online from your registered email address. Include a short description of the issue, but never send passwords or OTPs.
Still need help?
Send us your question and the LessonInc support team will assist you.
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